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No matter which product you’re buying, the warranty ensures that your purchase is always worry free and backed by our no-hassle upgrade and return options.

A limited warranty applies to every one of our refurbished laptops. Parts and labor are covered for the time period specified on the product information page at the time of purchase.

The standard limited warranty period for most refurbished laptops is 6 months on labor and 3 months on parts and components, unless otherwise stated on the invoice or product information page at time of purchase.

The warranty period will be reflected on your invoice and what’s more, the warranty is effective, not from the date you place your order, but from the date you actually receive your laptop.

Not all products offered for sale by us have a warranty;please refer to the actual product information page for warranty info for that product.

To request Warranty Service, you must contact us within the warranty period and inform us about the problem.

You must be aware that you are responsible for the payment of shipping the product back to us on all warranty claims.

You must use a carrier with a tracking service and insure your return shipment so that there is no danger of loss or of further damage to your laptop. However we must reiterate that whatever shipping method you choose will be at your expense.

We will not process any warranty claim that has not been issued an RMA number. Any product received without an RMA number will be returned.

Warranty does not guarantee any specific battery life for your laptop. (This applies to any product sold by us with a batery).



Return for Store Credit

If you would like to return your laptop for store credit, then please call us to advise us of your intention. Your return must be authorized bY us and your return must be made within 7 days of the date of the invoice. Credit will not include shipping and will be equal to the full purchase price of the PRODUCT ONLY. You can then use your store credit towards the future purchase of any product in our entire inventory.

And finally, we just would like to let you know that we will make every effort to provide complete customer satisfaction. We stand behind our products and we’re 100% committed to delivering world-class service.

Thank you for buying from All Merchandisesales. You'll be very happy with our products.

Last Updated: 19 Feb 2008 19:23:05 PST home  |  about  |  terms  |  contact
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